Safos support

Contact the Safos team

Company number SC807896 · Registered in Scotland

Monday to Friday, 09:00–18:00 UK time. We aim to reply within two UK business days.

Supported platforms

Android — available on Google Play
iPhone and iPad — in App Store review; not yet available

Try these steps first

1. Check Google Play for an available Safos update.
2. Close and reopen the app. If the problem continues, restart your device.
3. For PDF sharing, check whether the PDF previews correctly and try another sharing option.
4. Do not clear app storage or uninstall Safos to troubleshoot: locally stored invoices, receipts and client details may be permanently lost. Contact us first.

Report a problem

Please include:

• Your app version, device model and operating system version.
• What you were doing, what you expected and what happened.
• Any error message and whether the problem happens again.

Remove client names, contact details, bank details and other personal information from screenshots. You do not need to send a real invoice or receipt to describe a problem.