FinTaxTech
Service and payment terms
Clear scope, written approval, and agreed payment stages.
This policy reflects our intended operating practices. Final legal review is pending before public launch.
Written scope
Proposals define deliverables, exclusions, duties, stages, timing, revisions, fees, tax treatment, licences, and acceptance terms. They normally remain valid for 14 days.
Payment and delivery
Normally 50% is paid before work begins and 50% at final approval, before launch or unrestricted delivery. Work starts after cleared funds. Third-party fees are separate. International customers cover transfer and exchange costs.
Approvals and changes
Provide one consolidated feedback list for each agreed revision round. Scope changes require a separate quote. Delays, inactivity, rescheduling, and any restart charge must be agreed in the proposal.
Ownership
After full payment, the customer owns agreed final deliverables subject to licences and relevant AI-provider terms. Internal prompts, workflows, templates, methods, utilities, and rejected drafts remain ours. Branding source files transfer only where included.
Warranty
The 30-day defect warranty covers failures against agreed specifications, not new requests, customer changes, unsupported modifications, or third-party failures.