Privacy Policy

1. Introduction

Fintaxtech Ltd ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://fintaxtech.co.uk or use our services.

We are a company registered in Scotland with company number SC807896. Our registered office is in Dundee, Scotland, United Kingdom.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address
• Business Information: Company name, job title, industry
• Communication Data: Messages, inquiries, and correspondence
• Project Information: Details about your project requirements and preferences
• Payment Information: Billing details and payment history (processed securely through third-party providers)

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

• Usage Data: Pages visited, time spent on site, click patterns
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Similar Technologies: See our Cookie Policy below
• Location Data: General geographic location based on IP address

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Provision

• To provide and deliver our digital services
• To communicate with you about your projects
• To process payments and manage billing
• To provide customer support and technical assistance

3.2 Business Operations

• To improve our services and develop new offerings
• To conduct market research and analytics
• To manage our business relationships
• To comply with legal and regulatory requirements

3.3 Marketing and Communications

• To send you marketing communications (with your consent)
• To provide updates about our services
• To invite you to events and webinars
• To conduct surveys and gather feedback

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal information based on the following legal grounds:

• Contract Performance: To fulfill our contractual obligations to you
• Legitimate Interests: To operate our business and improve our services
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party vendors who assist us in providing our services
• Business Partners: Trusted partners who help us deliver integrated solutions
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Staff training on data protection practices
• Incident response procedures

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are:

• Customer Data: 7 years after the end of the business relationship
• Marketing Data: Until you withdraw consent or opt out
• Technical Data: 2 years for analytics and security purposes
• Legal Data: As required by applicable laws

8. Your Rights

Under GDPR, you have the following rights regarding your personal information:

• Right of Access: Request copies of your personal information
• Right to Rectification: Correct inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal information
• Right to Restrict Processing: Limit how we use your information
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@fintaxtech.co.uk.

9. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. For detailed information about our cookie usage, please see our Cookie Policy below.

9.1 Types of Cookies We Use

• Necessary Cookies: Essential for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for targeted advertising

9.2 Managing Cookies

You can control cookies through your browser settings or our cookie consent banner. However, disabling certain cookies may affect website functionality.

10. International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA). When we transfer your personal information internationally, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the European Commission
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

11. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Updating the "Last updated" date at the top of this policy

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

14. Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal information in accordance with applicable data protection laws: